Not Getting Those Telephone Calls?

Not Getting Those Telephone Calls?

Have you recently had a friend from out of town say they have tried to call but no answer, or the phone keeps ringing or other problems? Has your phone rung but no one is on it when you answer it?  These and other similar problems have become a national issue lately to the point that the Federal Communications Commissions (FCC) has been investigating the problem. What is causing these relatively recent phenomena given the fact that telephones have been around for 100 years?  The leading theory concerning the problem is not about technology, it’s about money.

 Over the last couple of years complaints concerning calls to rural areas across the county   have been on the rise. Many points to wholesale network providers know as “least cost routers” who route calls across the country on behalf of telephone providers. With competition being so keen in the industry, certain telephone providers increasingly turn to companies such as these to keep costs down. And given that it costs more to complete a long distance call to rural areas than the more populated urban areas, some providers may simply be deciding that it is cheaper to not complete calls. Earlier this year, the FCC issued a ruling warning carriers of suspensions and/or possible fines of up to $1.5 million for failing to complete calls. For additional information or to report a problem, visit the FCC’s website at http://www.fcc.gov/encyclopedia/problems-long-distance-or-wireless-calling-rural-areas

THE FISHERS ISLAND TELEPHONE COMPANY CAN ASSIST WITH SUBMITTING A REPORT TO THE FCC.  PLEASE CONTACT OUR OFFICE DURING BUSINESS HOURS – 788-7001